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Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, www.12form.co.uk

Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms

  • Technical information such as IP address, browser type, and website usage data​​

How We Use Your Information

We use your information to:

  • Provide and maintain our services

  • Respond to enquiries or requests

  • Improve our website and customer experience

  • Send updates or marketing communications (only where you have given consent)

  • Comply with legal obligations

We process personal data based on legitimate interests, contractual necessity, legal obligations, or your consent where required under applicable law.

Sharing Your Information

We do not sell, trade, or rent your personal data.

We may share your information with trusted third-party service providers who help us operate our website or business, such as hosting providers or email service providers.

We may also disclose information where required by law or where necessary to protect our legal rights.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyse website traffic.

Non-essential cookies, including analytics and marketing cookies, will only be used where you have provided your consent through our cookie banner.

For more information, please see our Cookie Policy below.

Data Security

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.

Your Rights (UK & EU Users)

If you are located in the United Kingdom or the European Union, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict our processing of your data

  • Withdraw your consent at any time where processing is based on consent

  • Request a copy of your personal data

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data protection rights have been breached.

For more information, please visit the ICO Official Website

Contact Us
If you have any questions about this Privacy Policy, please contact us: info@twelveform.co.uk
 
Cookie Policy
What Are Cookies?
Cookies are small data files stored on your device that help us improve your experience and analyze site usage.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the operation of the website, including navigation, security, and contact forms.

  • Analytics Cookies: Help us understand how users interact with the website (e.g. Google Analytics)

  • ​Marketing Cookies: These cookies may be used to deliver relevant advertisements and measure advertising effectiveness.

  • ​Managing Cookies: You can manage or disable cookies through your browser settings. Non-essential cookies will only be activated after you provide consent through our cookie banner.

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